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Dhanwantri Hospital & Research Centre

Terms and Conditions

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1. Acceptance of Terms

Welcome to Dhanwantri Hospital & Research Centre (“Hospital”, “we”, “our”, or “us”). By accessing or using this website, booking an appointment, submitting an enquiry, or using any online services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue using this website.


2. Medical Information Disclaimer

The information available on this website is provided solely for general educational and informational purposes. It should not be considered medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for any medical condition.

In case of a medical emergency, please immediately contact your nearest emergency service or visit Dhanwantri Hospital’s 24×7 Emergency Department.


3. Appointment Booking

Appointments requested through our website are subject to confirmation by the hospital.

The Hospital reserves the right to:

  • Reschedule appointments due to doctor availability.
  • Cancel appointments in unavoidable circumstances.
  • Request additional patient information if required.

Arrival at least 15 minutes before the scheduled appointment is recommended.


4. Patient Responsibilities

Patients and visitors agree to:

  • Provide accurate and complete personal and medical information.
  • Follow the advice and treatment plans prescribed by healthcare professionals.
  • Respect hospital staff, doctors, patients, and visitors.
  • Comply with hospital rules and safety protocols.

Failure to comply may result in refusal of non-emergency services where permitted by law.


5. Emergency Services

Our Emergency & Trauma Care services operate 24×7. However, treatment priority is determined strictly according to the medical condition and severity of each patient rather than arrival time.


6. Online Consultations & Enquiries

Online enquiries, contact forms, WhatsApp communication, and appointment requests are intended only for general communication and appointment scheduling.

These services should not be used for emergency medical situations.


7. Medical Records & Privacy

Patient records are maintained confidentially in accordance with applicable Indian healthcare regulations.

Medical information will only be shared:

  • With the patient’s consent,
  • As required by law,
  • For insurance processing where authorized,
  • For treatment coordination.

Please refer to our Privacy Policy for complete details regarding data collection and processing.


8. Payments & Billing

Hospital charges may vary depending on:

  • Consultation
  • Investigations
  • Procedures
  • Surgery
  • Room category
  • Medical consumables
  • Pharmacy charges

Estimated treatment costs are indicative and may change depending on the patient’s medical condition and treatment requirements.


9. Insurance & Cashless Services

Cashless hospitalization depends entirely upon:

  • Insurance company approval
  • Third Party Administrator (TPA) authorization
  • Policy terms and conditions

The Hospital cannot guarantee approval from any insurance provider.


10. Website Content

All content, including:

  • Text
  • Images
  • Logos
  • Videos
  • Graphics
  • Medical information

is the intellectual property of Dhanwantri Hospital unless otherwise stated.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.


11. Third-Party Links

Our website may contain links to external websites for patient convenience.

Dhanwantri Hospital is not responsible for the content, privacy practices, or availability of any third-party websites.


12. Limitation of Liability

While we make every reasonable effort to ensure accurate information, Dhanwantri Hospital does not guarantee that all website content is free from errors or omissions.

The Hospital shall not be liable for:

  • Website interruptions
  • Technical failures
  • Data loss
  • Indirect damages
  • Decisions taken solely based on website information

13. Intellectual Property Rights

All trademarks, service marks, hospital logos, graphics, content, and branding displayed on this website remain the exclusive property of Dhanwantri Hospital & Research Centre.


14. Changes to Terms

Dhanwantri Hospital reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on this website.


15. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan.


16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Dhanwantri Hospital & Research Centre

  • 📞 Phone: +91-97857 88854
  • 📧 Email: dhrcjpr@gmail.com
  • 📍 Jaipur, Rajasthan, India