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Dhanwantri Hospital & Research Centre

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Privacy Policy

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Last updated on July 07, 2026.

Introduction

At Dhanwantri Hospital & Research Centre, a unit of Dhanwantri Lifecare Pvt. Ltd., we are committed to protecting the privacy and confidentiality of our patients, visitors and website users. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website, book appointments, submit enquiries or use our healthcare services. By using this website, you consent to the practices described in this Privacy Policy.

Information We Collect

  • Medical Information
  • When you request appointments, consultations or healthcare services, we may collect health-related information such as symptoms, department preferences, consultation requests and other medical details voluntarily provided by you.

Under Technical Information:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Cookies
  • Website Usage Data

How We Use Your Information

  • To schedule and manage appointments.
  • To respond to healthcare enquiries and patient requests.
  • To coordinate patient care and hospital services.
  • To improve our website, services and patient experience.
  • To send appointment confirmations, reminders and important service updates.
  • To comply with applicable legal and regulatory requirements.
  • We do not sell, rent or trade your personal information to third parties.

Appointment Forms

Appointment & Contact Forms

When you submit an appointment request or enquiry through our website, we collect only the information necessary to respond to your request, confirm appointments and provide healthcare assistance. Submission of an appointment request does not guarantee confirmation until verified by our hospital staff.

Medical Disclaimer

Medical Disclaimer

The information provided on this website is for general educational and informational purposes only and should not be considered medical advice, diagnosis or treatment. Always consult a qualified healthcare professional before making medical decisions.

Cookies

Our website uses cookies and similar technologies to enhance user experience, remember preferences, analyse website traffic and improve website performance. You may disable cookies through your browser settings; however, some website features may not function properly.

Google Analytics

Third-Party Services

Our website may use trusted third-party services such as Google Analytics, Google Maps, Google Fonts and other website technologies to improve website functionality and user experience. These providers may collect anonymous usage information according to their own privacy policies.

Data Security

We implement reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Sharing Information

We may share your information only when necessary with authorized healthcare professionals, hospital departments, diagnostic laboratories, insurance providers (where applicable and with consent) or government authorities as required by law. We never sell or rent your personal information to third parties.

Patient Confidentiality

Patient medical records and personal information are treated with strict confidentiality. Access to such information is restricted to authorized hospital personnel and healthcare professionals involved in your treatment or as required by applicable law.

Children’s Privacy

Our website is not intended for children under 18 years of age. Personal information relating to minors is collected only through parents or legal guardians for the purpose of providing healthcare services.

External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Rights

You may request access to your personal information, correction of inaccurate information, updating of your records or deletion of your information where permitted under applicable laws. You may also withdraw consent for marketing communications at any time.

Data Retention

We retain personal and medical information only for as long as necessary to provide healthcare services, comply with legal obligations and maintain medical records in accordance with applicable laws and regulations.

Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. Users are encouraged to review this Privacy Policy periodically.

Contact Information

Digital Personal Data Protection Compliance

Dhanwantri Hospital & Research Centre is committed to handling personal information responsibly and in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), wherever applicable. We process personal data only for legitimate healthcare, operational and legal purposes while respecting patient privacy and confidentiality.